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Like all businesses we have to work differently amid concerns regarding COVID-19 and prioritise the safety of our staff and customers. As a result, our call centre will only be open to provide services to vulnerable customers (including calls relating to bereavement), password resets (where you can't do this online) and trading.
Call centre opening times: our opening hours are Monday to Friday, 8am to 5pm. If you have a question about international trading, we have very limited capacity for webchat and calls between 5pm and 9pm.